Hi, I’m Courtney Mclean. I help brands and organisations create human-centred experiences through strategy, design, and technology.

From strategy to experience.

Good design is a business investment, not an indulgence or a luxury. It engages audiences, builds relationships, enhances life, and ultimately more than pays for itself. I focus on designing exceptional experiences with clarity and understanding through a human-centred approach. 

By challenging core assumptions, my goal is to create products and services that bring actual value to people, services that solve a problem and make life that little bit easier, and to help grow and transform your business.

How I can help your business.

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How I can help your business.

Branding

Your brand is so much more than just a logo. I give your branding the care it deserves - working with you to create a memorable brand identity, complemented by a broad range of visual brand assets to help awareness and recall.

- Identity design
- Brand guidelines
- Print collateral
- Digital assets 

User Research
& Discovery

I always begin by working to uncover and understand your product, business and audience. Through UX research and discovery, user journey workshops and information architecture, I identify project goals and minimise risks, allowing me to form considered, user-focused experiences that drive results.

- Competitive benchmarking
- User & stakeholder interviews
- Usability testing 
- Discovery workshops
- Personas development
- Customer journey mapping

Experience Design

A great user experience is one of the best competitive advantages that a company can have. By putting the user first, I create seamless and intuitive product experiences that empower and delight users, meeting them where they are online and offline.

- Information architecture
- Wireframing and prototyping
- User interface design
- Product design
- Design system

Clients.

I’ve been very fortunate over the last 12 years to have lead, and been in some fantastic product teams where I have designed highly usable and accessible online applications, websites and creative solutions that have delivered strong results for businesses, organisations and charities across a wide range of sectors.

Travel & Hospitality

British Airways
HomeAway
Iberia Airlines
Butlins

Financial

Santander
Lloyds Bank
Halifax
HSBC

Retail

Nike
Dior
Mattel
Bosch

FMCG

Pfizer
Merck
Proctor & Gamble
GlaxoSmithKline

Utility & Telecoms

Thames Water
Tideway Tunnel
EE
Vodafone

Technology

Refinitiv
Thomson Reuters
Dyson
Epson

Startups

Culture Trip
Captain Cyan
The Hive
Rooted by Design

Automative

Seat
Ford

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What they're
saying

Courtney did a fantastic job on the UX/Creative of an iOS & Android app we'd commissioned to build. His ability to reconcile requirements and shape them into a finely tuned user experience was exceptional. Hire this guy - one of the best designers around.

Karl Monsour

FOUNDER AND DIRECTOR,
QIGGLE DIGITAL

Courtney is a highly talented Designer, combining an impressive degree of creativity with organisation and patience. His assistance and input on rebranding and redesigning our company website was instrumental. He would be an excellent addition to any digital-focused project.

Mark Richardson

FACULTY MARKETING MANAGER,
UNIVERSITY OF SURREY

Got a project?